NatWest worker told mother all vegans should be punched in the face

However it says it has launched an investigation into the complaint and offered the mother, who is understood to be middle aged and from Bristol, the £400 for the course as well as £185 in compensation. The employee is being subjected to internal disciplinary procedures, it said. “We made the decision to become vegan after my daughter was taken to see a cancer specialist and that was really scary”, she added. “So when someone turns around and says they want to punch vegans in the face, that is not just me they are targeting, it is my children as well. “If we had been talking about my religion he wouldn’t have made a comment like that.” A NatWest spokesperson said: “We are extremely sorry for the way the customer was treated by a member of our staff and apologise for any distress and upset that this behaviour caused.  “These comments were wholly inappropriate and we have commenced disciplinary proceedings. “We will be speaking to the customer at her convenience to apologise and discuss what we can do to rebuild our relationship.  The woman’s application for a loan was turned down because the amount requested was too small, NatWest said, and had nothing to do with her being vegan.  Want the best of The Telegraph direct to your email and WhatsApp? Sign up to our free twice-daily  Front Page newsletter and new  audio briefings. “We have also provided feedback to the relevant sections of the bank to ensure that lessons are learnt so that a situation like this never happens again. ” NatWest has apologised after a mother was denied a loan during a phone call and after revealing she was a vegan told that they should all “be punched in the face”.The bank said it had suspended a male call handler, who has worked at one of its southern call centres for between five and six years.It has admitted the outburst took place and was “wholly inappropriate”.  The mother, who was applying for a loan of £400 for a nutrition course, said she was left shocked and upset when the man went on a rant about vegans during her loan application on January 23.She said she and her family had only turned vegan after her daughter suffered a cancer scare. “I told him I was an active vegan and he proceeded to say that all vegans should be punched in the face ,” the woman who wants to remain anonymous told BBC Radio Bristol. “I asked him what he meant by that and he said it was in regards to ‘chalk activism’ which is when activists draw pictures of animals and then write messages like ‘friends not food’ on pavements. “He said vegans were doing it where he lived and that vegans were forcing their beliefs on to him.”  read more